Frequently Asked Questions
What is the normal humidity range in the ear?
In general, humidity levels in the ear vary from person to person depending on the condition of the body. However, the average humidity in the ear ranges form about 40% to 69%. This means that humidity levels under 40% or above 69% for a prolonged period of time may cause immediate or long-term issues. After analyzing the humidity levels in the ears, DearBuds uses a combination of sensors, fans, and LED lights to reset the humidity levels to normal amounts in the ear in three short minutes.
Are DearBuds waterproof?
If DearBuds is exposed to a significant amount of water, it may compromise the device. However, the exterior parts of the device are meant to be in contact with some level of moisture, since the device itself is meant to expel excess humidity from the ear. Therefore, we recommend that you don’t use DearBuds near significant bodies of water (ex: shower, pool, etc.)
What are the science and mechanics behind DearBuds?
DearBuds uses multi-sensors to map out the structure of the ear and analyze in real-time both the temperature and humidity levels inside the ear. Based on the information collected from the sensors, DearBuds will use the appropriate level of light, heat, and airflow to circulate warm air into the ear. This allows for the excess amounts of moisture and humidity within the ear canal to be expelled. Red LED lights are used to produce warm lights with a wavelength of 610-665 nm that is safe for the human body, and semiconductors use precise heat control to keep temperatures between 86-102 °F (30-39 °C). Finally, the ultra-small BLDC fans efficiently circulate air in and out of the ear in the quietest and fastest way possible.
It seems like the device is louder than I expected it to be.
In general, humidity levels in the ear vary from person to person depending on the condition of the body. However, the average humidity in the ear ranges form about 40% to 69%. This means that humidity levels under 40% or above 69% for a prolonged period of time may cause immediate or long-term issues. After analyzing the humidity levels in the ears, DearBuds uses a combination of sensors, fans, and LED lights to reset the humidity levels to normal amounts in the ear in three short minutes.
Can DearBuds play audio?
DearBuds is a wearable ear-care product that is shaped like an earbud. However, there is no audio playback feature. We are exploring a future product that may incorporate this feature.
If you find it difficult to wear DearBuds, please check the steps below.
- First, attach the ear tip that fits your ear hole
- When wearing, rotate the DearBuds and check if it touches the earflap(auricle) well.
- Rotate DearBuds to find the proper wearing angle
- If the eartips are too large, combine the Kids eartips and dehumidify while holding the DearBuds with your hands.
And, We will make a video on how to wear it and upload it to dearbuds.com soon.
If Bluetooth connection cannot be established, check the following 4 points.
- Check if the bluetooth and location features of the mobile phone is turned on
- Check if the Bluetooth and location sharing permission of the DearBuds Connect app is allowed
- Press the DearBuds power button to see if the green light is blinking
- Check if the DearBuds Connect app is searchable as DearBuds
